sbet2 Privacy Policy – How We Handle Your Personal Information

When you register for an sbet2 account, we collect personal details including your full name, date of birth, email address, and mobile number, which are required to verify your identity and comply with Philippine gaming regulations. We also collect transactional data such as deposit and withdrawal records, betting history, and account activity logs to maintain accurate records and detect any unusual behaviour. Technical data — including your device type, browser version, IP address, and session timestamps — is gathered automatically each time you access the platform. If you contact our support team, the content of those communications may be retained to help resolve your query and improve our service quality. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable law. All datacollected is stored securely and handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

Your personal data is used primarily to operate and maintain your sbet2 account, process deposits and withdrawals, and ensure that all gaming activity on the platform is conducted fairly and securely. We use identity and age verification data to confirm that all registered players meet the minimum age requirement of 21 years, in line with Philippine online gaming rules. Transaction records help us detect and prevent fraud, money laundering, and other prohibited activities that could harm the integrity of the platform or its players. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this Privacy Policy — these communications are not optional as they relate directly to your account. Aggregated, anonymised usage data may be analysed internally to improve platform performance, game selection, and the overall mobile experience for players across the Philippines. We will never use your personal data to make automated decisions that significantly affect your rights without giving you the opportunity to request human review.

sbet2 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you. We may share limited personal data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a valid regulatory order requires disclosure, we are obligated to provide relevant data to the appropriate government authority or law enforcement agency. If sbet2 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with advertisers, data brokers, or social media platforms. Any third-party partner that handles your data on our behalf is required to implement security standards that are at least equivalent to those maintained by sbet2 itself.

We retain your personal data for as long as your sbet2 account remains active, and for a minimum period of five years after account closure, as required by Philippine financial and gaming regulations. Transaction records and identity verification documents may be kept for longer periods where required by law or where there is an ongoing dispute or investigation relating to your account. All data is stored on secured servers with access restricted to authorised personnel only, and we apply industry-standard encryption to protect data both in transit and at rest. When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to any individual. You may request information about how long specific categories of your data are retained by contacting our support team at [email protected]. We regularly review our data retention practices to ensure they remain proportionate and compliant with applicable Philippine law.

Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You may request access to the personal data we hold about you at any time, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal data is inaccurate or incomplete, you have the right to request correction, and we will update our records promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our team at [email protected] and we will respond as quickly as possible.

sbet2 uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of certain features on the sbet2 platform. Analytics data collected through cookies is aggregated and anonymised before being used for internal reporting purposes. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

sbet2 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law, and the effective date at the top of this page will always indicate when the most recent revision was made. We encourage you to review this page periodically, especially before making deposits or sharing any new personal information with us. For significant changes that materially affect your rights, we will make reasonable efforts to notify registered users through the platform or via the email address on file. Continued use of the sbet2 platform after an updated policy has been posted constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact us to request account closure. Questions about this policy or our data practices can be directed to [email protected] at any time.